| After-sales Service: | Seller Send Engineer for Installation and Training |
|---|---|
| Warranty: | 1 Year |
| Certification: | CE, ISO9001 |
| Power Source: | Electric |
| Process: | Thermal Processing |
| Automatic Grade: | Automatic |
| Samples: |
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| Customization: |
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| NO | Equipment name | Power |
| 1 | Brine mixing tank | 2.25kw |
| 2 | Brine metering device | 0.75kw |
| 3 | Double shaft flour mixer | 11 kw |
| 4 | Dough Aging conveyor | 3KW |
| 5 | Composite roller machine | 11kw |
| 6 | Multi-layer cooking conveyor | 1.84 kw |
| 7 | Cutting machine | 3.15KW |
| 8 | Fryer machine | 11.05KW |
| 9 | Oil Tank | |
| 10 | organizing machine | |
| 11 | Air cooler | 5.9KW |
| 12 | Check and conveyor | 0.74KW |
| 13 | Finished product conveyor | 0.74KW |
| 14 | Electrical control system |
Pre-sales service: With project planning department, the technical personnel will match the request of pre-sales customer's factory layout designing, pre-production forecast, product structure planning, equipment selection and other services. There are three major marketing areas in the east, central and western regions. One-on-one service needs of a customer.
After-sales service can provide on-site equipment installation guidance, free training for users to operate equipment and maintenance. HICOCA has set up a professional team of service engineers to solve all kinds of problems raised by users through remote operation, telephone communication, video connection, live connection, on-site service, etc., and provide customers with accurate service by establishing customer files to solve customers' worries.
HICOCA launched the after-sales spare ponentes store strategy, according to the return visit at regular intervals, we will record the problems raised by customers and form a benign communication mechanism, so we can suggest solutions immediately to client's problems. We have also developed an after-sales engineer training mechanism to continuously improve the technical level, service level and communication skills of the engineers.
Qingdao HICOCA Intelligent Equipment Technology Co., Ltd. is committed to providing customers with a complete set of intelligent food production and packaging assembly line solutions. It is a national high-tech enterprise and has been awarded the National Flour Food Product Packaging Equipment R&D Center by the Ministry of Agriculture. It undertakes the national 13th five-year special project, the invisible champion enterprise, the leading enterprise of agricultural industrialization in Qingdao, the strategic emerging enterprise, and the Qingdao Enterprise Technology Center. HICOCA has always been dedicated, professional, focused on intelligent product development and scientifictechnolog innovation, and has made positive contributions to the intensive and large-scale production of China's staple food industry.
HICOCA has more than 300 employees, including more than 60 R&D and design personnel, and more than 50 technical service personnel. The annual R&D investment accounts for more than 10% of sales revenue. The manufacturing base is equipped with the world's advanced processing and manufacturing equipment such as laser cutting machining center imported from Germany, vertical machining center, OTC welding robot and FANUC robot. Established a complete ISO9001 international quality system and GB/T2949-2013 intellectual property management system, applied for more than 200 patents, 2 PCT international patents, including more than 90 invention patents, 9 software copyrights, and 4 trademark rights.
Production Plants:
FAQ:
Q: Are you trading company?
A: We are a manufacturer of food making and packing machines with 20 years experience, and more than 80 engineers who can design machines according to your special request.
Q: What is your noodle machine for?
A: Our noodle machine can produce many kinds of noodles, such as stick noodles, fresh noodles, instant noodles, fried instant noodles, non fried instant noodles, chowmein noodles, noodle leaves, extruding noodles, etc.
Q: I am a fresh man in noodles industry and without any experience .
A: The key is you must have passion only, the rest is our job : site vist,design, feasibility Report,cost analyst,deal or make
friend only,installing,training,servicing of noodle machine,free technical formula available.
Q: How about your noodle machine quality?
A: Seeing is beliving , we not only accept inspection by third party ,but also quality guarantee deposit , extended guarantee
period with low charge.
Q:Is it possible to visit you and see your running factory?
A: Of course , you can visit our domestic customer's noodle factory and oversea's both.
Q: How many countries have you exported to?
A: we have exported to more than 20 countries, such as : Canada, Turkey, Malaysia, Holland, India, etc.
Q: What about aftersales service?
A: we have 30 aftersales service staff, who have experiene to provide service overseas to assemble the machines and train the customers' workers when machines arrive.
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